Privacy policy

1. data protection at a glance

 

General information

The following information provides a simple overview of what happens to your personal data.
happens when you visit this website. Personal data is all data that personally identifies you.
can be identified. Detailed information on the subject of data protection can be found at
privacy policy listed in this text.

Data collection on this website

 

Who is responsible for data collection on this website?</h4
Data processing on this website is carried out by the website operator. You can find the operator’s contact details at
section “Information on the controller” in this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data
that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website.
This is primarily technical data (e.g. internet browser, operating system or time of the page view). The
This data is collected automatically as soon as you enter this website.

What we use your data for

Some of the data is collected to ensure that the website is provided without errors. Other data
can be used to analyze your user behavior.

What rights do you have with regard to your data?
You have the right at any time to request information free of charge about the origin, recipient and purpose of your
personal data stored by us. You also have the right to request the rectification or
to request the deletion of this data. If you have given your consent to data processing, you can
You can revoke this consent at any time for the future. You also have the right to
to request the restriction of the processing of your personal data under certain circumstances. The
You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated. This happens primarily with
so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. hosting

We host the content of our website with the following provider:

Amazon Web Services (AWS)

The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter referred to as AWS).

When you visit our website, your personal data is processed on the servers of AWS. Hereby
personal data may also be transferred to the parent company of AWS in the USA. The
Data transfer to the USA is based on the EU standard contractual clauses. Details can be found here: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.

Further information can be found in AWS’s privacy policy: https://aws.amazon.com/de/privacy/?nc1=f_pr.

The use of AWS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in
to ensure that our website is displayed as reliably as possible. If a corresponding consent
was queried, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and
§ Section 25 (1) TTDSG, insofar as the consent permits the storage of cookies or access to information in the
device of the user (e.g. device fingerprinting) within the meaning of the TTDSG. The consent is
revocable at any time.

Amazon Cloudfront

This website uses the Cloudfront content delivery network (CDN). This is a service of Amazon Web Services Inc,
410 Terry Avenue North, Seattle, WA 98109-5210. The Cloudfront CDN provides duplicates of data from a website on
available on various globally distributed Amazon Web Services (AWS) servers. This enables faster
loading time of the website, greater reliability and increased protection against data loss. Some of the
The images and videos embedded on this website are obtained from the Cloudfront CDN when the page is accessed. Through
information about your use of our website (such as your IP address) to Amazon servers.
transferred to another EU country and stored there. This happens as soon as you enter our website. The use of
Amazon Web Services and the Amazon CDN Cloudfront in the interest of greater website reliability,
increased protection against data loss and improved loading speed of this website. This represents a
legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. More about Amazon’s data protection measures
Web Services can be found at:

https://aws.amazon.com/de/compliance/gdpr-center/

The current privacy policy of Amazon Web Services can be found at:

https://aws.amazon.com/de/compliance/gdpr-center/

Amazon Web Services Inc. based in the USA is certified for the us-European data protection agreement “Privacy Shield”.
which guarantees compliance with the level of data protection applicable in the EU.

3. general notes and mandatory information

 

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your
personal data confidentially and in accordance with the statutory data protection regulations and this
Privacy policy.

When you use this website, various personal data is collected. Personal data are
Data with which you can be personally identified. This privacy policy
explains what data we collect and what we use it for. It also explains how and for what
Purpose that happens.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail)
may have security gaps. Complete protection of data against access by third parties is not possible.
possible.

Note on the responsible body

The controller responsible for data processing on this website is:

Lucas Heiser
Jakob-Klar-Str. 3
80796 Munich

Phone: +49 (0) 151 440 331 31
E-mail: info@ahead-coach.com

The controller is the natural or legal person who alone or jointly with others
on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Ä.) decides.

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain
personal data with us until the purpose for the data processing no longer applies. If you have a
request for deletion or revoke your consent to data processing, your data will be deleted immediately.
deleted, unless we have other legally permissible reasons for storing your data.
personal data (e.g. retention periods under tax or commercial law); in the latter case, the data
In this case, the deletion takes place after these reasons no longer apply.

General information on the legal basis for data processing on this website</h3
If you have consented to data processing, we process your personal data on the basis of
of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data pursuant to Art. 9 para. 1
GDPR are processed. In the event of express consent to the transfer of personal data
data in third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR.
If you consent to the storage of cookies or access to information in your end device (e.g. via
device fingerprinting), the data processing is additionally carried out on the basis of § 25
Para. 1 TTDSG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or
If it is necessary to carry out pre-contractual measures, we process your data on the basis of Art. 6
para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation.
obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be based on
on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. About the respective
The legal bases relevant in individual cases are explained in the following paragraphs of this data protection declaration.
informed.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other countries that do not comply with data protection law.
secure third countries. If these tools are active, your personal data may be transferred to these third countries.
and processed there. We would like to point out that in these countries there is no EU
comparable level of data protection can be guaranteed. US companies, for example, are obliged to do so,
personal data to security authorities without you as the data subject being able to object to this.
could take legal action. It can therefore not be ruled out that US authorities (e.g.
secret services) process, evaluate and use your data stored on US servers for surveillance purposes.
store permanently. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You
can revoke any consent they have already given at any time. The legality of the data processed up to
Data processing carried out after revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO
RIGHT TO OBJECT, ON GROUNDS RELATING TO THEIR PARTICULAR SITUATION, TO THE PROCESSING OF THEIR PERSONAL DATA.
PERSONAL DATA; THIS ALSO APPLIES TO AN OBJECTION BASED ON THESE PROVISIONS.
PROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS
PRIVACY POLICY. IF YOU OBJECT, WE WILL NOT PROCESS YOUR PERSONAL DATA CONCERNED.
PROCESSING, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING.
PROVE THAT YOUR INTERESTS, RIGHTS AND FREEDOMS PREVAIL OR THAT THE PROCESSING SERVES THE PURPOSE OF
ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME.
OBJECTION TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING
THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU
IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING
(OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of their habitual residence, their place of work
or the location of the alleged infringement. The right of appeal exists without prejudice to other
administrative or judicial remedies.

Right to data portability

You have the right to access data that we process on the basis of your consent or in fulfillment of a contract.
automatically, to itself or to a third party in a commonly used, machine-readable format.
to have the data handed over. If you request the direct transfer of the data to another controller
this will only be done insofar as it is technically feasible.

Information, rectification and erasure

Within the framework of the applicable legal provisions, you have the right to receive information free of charge at any time about
Your stored personal data, its origin and recipient and the purpose of the data processing
and, if applicable, a right to rectification or erasure of this data. For this and other questions on the subject
personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this
you can contact us at any time. The right to restriction of processing exists in the following cases
Cases:

  • If you dispute the accuracy of your personal data stored by us, we will need your consent.
    time to check this. For the duration of the review, you have the right to
    to request the restriction of the processing of your personal data.</li
  • If the processing of your personal data was/is carried out unlawfully, you can
    request the restriction of data processing instead of erasure.</li
  • If we no longer need your personal data, but you need it for the exercise or defense of legal claims
    or assertion of legal claims, you have the right, instead of deletion, to demand the
    to request the restriction of the processing of your personal data.</li
  • If you have lodged an objection in accordance with Art. 21 (1) GDPR, a balance must be struck between your and our interests.
    our interests. As long as it has not yet been determined whose interests prevail
    You have the right to request the restriction of the processing of your personal data.</li

If you have restricted the processing of your personal data, this data – from
Apart from their storage – only with your consent or for the assertion, exercise or
defense of legal claims or for the protection of the rights of another natural or legal person.
person or for reasons of important public interest of the European Union or of a Member State.
Member States are processed.

SSL or TLS encryption

This site uses cookies for security reasons and to protect the transmission of confidential content, such as
For example, orders or inquiries that you send to us as the site operator require an SSL or SSL-encrypted connection.
TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser shows
changes from “http://” to “https://” and the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties,
cannot be read by third parties.

4. data collection on this website

 

Cookies

Our Internet pages use so-called “cookies”. Cookies are small data packets and are aimed at
do no damage to your end device. They are either temporarily stored for the duration of a session
(session cookies) or permanently (permanent cookies) on your end device. Session cookies are
automatically deleted at the end of your visit. Permanent cookies remain stored on your end device,
until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies).
Third-party cookies enable the integration of certain services from third-party companies within
websites (e.g. cookies for the processing of payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions
would not work without them (e.g. the shopping cart function or the display of videos). Other
Cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain services offered by
functions you require (e.g. for the shopping basket function) or to optimize the website
(e.g. cookies for measuring the web audience) are required (necessary cookies), are stored on the basis of
Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has
a legitimate interest in the storage of necessary cookies for technically error-free and optimized data processing.
Provision of its services. Insofar as consent to the storage of cookies and comparable data
recognition technologies, the processing is carried out exclusively on the basis of these technologies.
Consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and cookies
allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general
and activate the automatic deletion of cookies when the browser is closed. When deactivating
cookies, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy
take.

Consent with compliance

Our website uses the consent technology of Complianz to obtain your consent to the storage of certain cookies.
on your end device or for the use of certain technologies and to process these in compliance with data protection regulations.
document. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (in the
hereinafter referred to as “Complianz”).

Complianz is hosted on our servers, so there is no connection to the servers of the provider of Complianz
is produced. Complianz stores a cookie in your browser in order to provide you with the consents or
to be able to assign their revocation. The data collected in this way will be stored until you ask us to delete it,
delete the Complianz cookie yourself or the purpose for data storage no longer applies. Mandatory legal
Retention obligations remain unaffected.

Complianz is used to obtain the legally required consent for the use of cookies.
to be obtained. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the
contact details you provide there for the purpose of processing the request and in the event of follow-up questions at
stored by us. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to the
performance of a contract or for the implementation of pre-contractual measures
is necessary. In all other cases, the processing is based on our legitimate interest in
the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent
(Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it,
you withdraw your consent to storage or the purpose for data storage no longer applies (e.g.
after your request has been processed). Mandatory legal provisions – in particular
retention periods – remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting
personal data (name, request) is stored by us for the purpose of processing your request and
processed. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to the
performance of a contract or for the implementation of pre-contractual measures
is necessary. In all other cases, the processing is based on our legitimate interest in
the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent
(Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it.
revoke your consent to storage or the purpose for data storage no longer applies
(e.g. after your request has been processed). Mandatory legal provisions –
in particular statutory retention periods – remain unaffected.

Bookly scheduling

You can make appointments with us on our website. We use the Bookly tool to book appointments. The provider is Nota-Info S.R.L, mun. Chişinău, sec. Centru, str. Ismail, 96/

To book an appointment, enter the requested data and the desired date in the form provided.
The data entered will be used for the planning, execution and, if necessary, follow-up of the appointment.
The appointment data is stored for us on the servers of Bookly, whose privacy policy you can view here.
here: https://de.squarespace.com/datenschutz.

The data you have entered will remain with us until you ask us to delete it, revoke your consent to the deletion or withdraw your consent.
storage or the purpose for data storage no longer applies. Mandatory legal provisions –
in particular retention periods – remain unaffected.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate
Interest in making appointments with interested parties and customers as uncomplicated as possible. If a
consent was requested, Art. 6 para. 1 lit. a GDPR is the legal basis for the data processing; the
Consent can be revoked at any time.

The data transfer to Nota-Info S.R.Lis based on the standard contractual clauses of the EU-8 / 14
Commission. Details can be found here:

5. plugins and tools

 

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is
Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data input on this website (e.g. in a
contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes
the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the
website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g.
IP address, time spent by the website visitor on the website or mouse movements made by the user). The
data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that
an analysis takes place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has
has a legitimate interest in protecting its web offerings from abusive automated spying and
to protect against SPAM. If a corresponding consent has been requested, the processing takes place
exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the
consent to the storage of cookies or access to information in the user’s terminal device (e.g.
device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google
Terms of use under the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google for the uniform display of fonts.
are provided. The Google fonts are installed locally. A connection to Google servers takes place
does not take place.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in the
Google’s privacy policy: https://policies.google.com/privacy?hl=de.

6th Newsletter

 

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address from you
as well as information that allows us to verify that you are the owner of the e-mail address provided
and agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis.
collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent.
Consent (Art. 6 para. 1 lit. a GDPR). The consent given to store the data, the e-mail address
as well as their use for sending the newsletter can be revoked at any time, for example via the “unsubscribe” link in the
Newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter.
stored for the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes
are not affected by this.

7. analysis tools and advertising

 

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin
4, Ireland.

The Google Tag Manager is a tool with the help of which we use tracking or statistics tools and other technologies on our website.
on our website. The Google Tag Manager itself does not create any user profiles, does not store any
cookies and does not carry out any independent analyses. It is only used to manage and display the data collected via it.
integrated tools. However, the Google Tag Manager records your IP address, which is also transmitted to the parent company of
Google can be transferred to the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has
a legitimate interest in the fast and uncomplicated integration and management of various tools at
of its website. If a corresponding consent has been requested, the processing takes place exclusively on
Basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent allows the storage of cookies
or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TTDSG.
Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so
the website operator various usage data, such as page views, length of visit, operating systems used
and origin of the user. This data is summarized in a user ID and assigned to the respective end device of the user.
website visitor.

We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Furthermore
Google Analytics uses various modeling approaches to supplement the collected data sets and sets
machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing the use of the website.
user behavior (e.g. cookies or device fingerprinting). The information collected by Google about
The data relating to your use of this website is generally transmitted to a Google server in the USA and stored there.
saved.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1
TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found
here: https://privacy.google.com/businesses/controllerterms/mccs/.

8. eCommerce and payment providers

 

Processing of customer and contract data

We collect, process and use personal customer and contract data for the establishment, content and fulfillment of contracts.
Design and modification of our contractual relationships. Personal data about the use of this
website (usage data), we collect, process and use it only to the extent necessary to provide the user with the
to enable or charge for the use of the service. The legal basis for this is Art. 6 para. 1 lit. b
GDPR.

The customer data collected will be deleted after completion of the order or termination of the business relationship and expiry of the
deleted after any existing statutory retention periods. Statutory retention periods remain unaffected.

9. Audio and video conferencing

 

Data processing

Among other things, we use online conferencing tools to communicate with our customers. The individual tools used by
tools we use are listed below. If you want to talk to us by video or audio conference via the Internet
your personal data will be collected by us and the provider of the respective conference tool
and processed.

The conference tools collect all data that you provide/enter to use the tools (e-mail address
and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time)
participation in the conference, number of participants and other “contextual information” related to the conference.
Communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for the processing of online communication.
are required. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and
-version, client version, camera type, microphone or loudspeaker as well as the type of connection.

If content is exchanged, uploaded or made available in any other way within the tool
These are also stored on the servers of the tool providers. Such content includes in particular
Cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and
other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools used.
have. Our options depend largely on the company policy of the respective provider. More
Information on data processing by the conference tools can be found in the data protection declarations of the respective
tools that we have listed below this text.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contractual partners or
to offer certain services to our customers (Art. 6 para. 1 lit. b GDPR). Furthermore, the
Use of the tools for general simplification and acceleration of communication with us or our
company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent is requested
the tools concerned are used on the basis of this consent; the consent can be revoked at any time.
revocable with effect for the future.

Storage duration

The data collected directly by us via the video and conference tools is deleted from our systems,
as soon as you ask us to delete it, revoke your consent to its storage or the purpose for which it was stored no longer exists.
Data storage is not applicable. Stored cookies remain on your end device until you delete them. Mandatory
Statutory retention periods remain unaffected.

The storage duration of your data, which is stored by the operators of the conference tools for their own purposes,
we have no influence. For details, please contact the operators of the
Conference tools.

Conferencing tools used

We use the following conference tools:

Google Meet

We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Details on data processing can be found in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.